Vinted Members Voice Frustration Regarding Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with similar services.
The platform has recommended to review their products and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change to its shipping options after backlash from users.
